Sample of All FAQs (Helpie FAQ)

Helpie FAQ

  • As of 2025, NordVPN offers the most country options to connect to. It currently supports 118 countries, with over 7,400 servers spread across them.
  • This could be caused by several things:

    1. Your VPN’s IP addresses are blacklisted by Netflix

    2. There's a WebRTC or DNS leak revealing your real location

    3. You're logged into a Netflix account that stores previous location data

    To fix this, try the following:

    1. Use a VPN with proven Netflix support (like NordVPN)

    2. Disable WebRTC in your browser

    3. Use the DNS servers provided by your VPN

    4. Log out of Google accounts before testing

    After that, you should be able to access the Netflix library of the country you connected to.

  • In most countries, yes, it’s legal to change your location using a VPN. However, this may violate the terms of service of some platforms (like Netflix or airline websites), which can result in blocked access — but not legal trouble. VPN usage is banned or restricted in countries like China, Iran, and North Korea. For more details, check out my article here where I explain the legal status of VPNs by country.
  • No, not if you’re using a high-quality VPN. But if your VPN suffers from a DNS or WebRTC leak, then yes, your real location can still be exposed. Make sure to check your VPN for any leaks before relying on it.
  • No, a VPN only changes your IP address. GPS location is determined by your device and satellites, not by your internet connection. A VPN cannot affect this. If you don’t want an app to access your GPS location, simply disable its location permission in your phone settings.
  • Yes, as long as the VPN provider supports the country you're looking for, you can connect to any country you want.
  • Yes, this has been proven to work for many years now. A VPN changes your IP address, which is linked to your physical location.
  • Yes, but not like on most other devices. iOS doesn’t give apps access to the network in the same way other brands do, so it works with a Kill Switch that’s built into iOS itself. That’s why you won’t find Kill Switch settings in the NordVPN app on iPhone.
  • Yes, a Kill Switch makes sure your personal data won’t leak, not even if the VPN connection drops for a second. For that reason, a Kill Switch definitely helps protect your privacy.
  • Because it ensures your IP address or personal data won't be leaked without you noticing. Without a Kill Switch, you’re at risk of interception by malicious parties if your VPN connection drops even for a minute.

  • You can enable this in the app by adding apps that need to be closed as soon as the connection drops. Or, you can go to your device settings, open Network & Internet, and turn on the “Always-on VPN” feature.
  • Normally, the connection will reestablish automatically. If you want to check this, you can look in the settings and enable the automatic connection option.
  • Yes, NordVPN works with Netflix and allows you to access libraries from multiple countries, including the US, UK, Japan, and Canada. It even offers obfuscated servers that reliably bypass Netflix’s geo-restrictions. I personally use them quite often and have never had any major issues.
  • Some streaming services have strong VPN detection systems. If NordVPN doesn't work, you can try a different server, use an obfuscated server, or clear your cookies and cache. For more details, check out my guide here.

  • Yes, using a VPN like NordVPN for streaming is completely legal in most countries. Privacy is a human right in many regions, and using a VPN to bypass geo restrictions is generally not forbidden. However, in some countries, VPN usage is illegal. For that reason, you should make sure to check my article about where VPNs are legal and where they’re not.

  • Yes, HBO Max uses advanced technology to detect VPN users. However, NordVPN is one of the best VPNs to bypass these systems, allowing you to continue enjoying your favorite shows on HBO Max without interruption.

  • Yes, NordVPN has over 7,000 servers in 118 different countries. Plenty of options to change your virtual location. In fact, NordVPN has one of the largest server networks available.

  • You can connect NordVPN to your TV by downloading the native app from the app store, installing it on a VPN enabled router, or plugging in a streaming stick like Fire TV to install the NordVPN app. For a more detailed guide, check my explanation here.

  • Yes, when you connect to a US server, you’ll be able to access Hulu. NordVPN reliably bypasses the restriction that limits Hulu to viewers in the United States.

  • Yes, NordVPN can unblock MLB TV and help you bypass regional blackouts. By connecting to a server outside the blackout zone, you can watch live games that would otherwise be unavailable in your area. I personally use this feature often as a big sports fan.

  • Yes, but not all VPNs. BBC iPlayer actively detects VPN usage, but a premium VPN like NordVPN can bypass this detection with ease.

  • Yes, NordVPN encrypts your traffic so hackers can’t intercept it. It also offers Threat Protection Pro, which protects you from visiting harmful websites or downloading malicious files. I especially use NordVPN on public WIFi to protect myself from hackers.

  • Yes, there was a server hack in 2018 in Finland. Although it wasn’t NordVPN’s fault, they strengthened their security afterward. And despite the breach, no user data was found on the affected server—which reinforces trust in their no-logs policy.

  • No, I’ve tested this and NordVPN does not leak DNS or WebRTC information. They even offer a browser extension to block WebRTC directly in your browser.

  • Yes, they offer special Peer-to-Peer servers so you can torrent without the risk of exposing your IP address or identity. I especially like the Kill Switch feature, in case the VPN connection drops, it won’t continue without protection.

  • Yes, they do offer a dedicated IP address. I’ve been using one since I started with NordVPN, which is at least 6 years ago.

  • Yes, I actually recommend this. Without NordVPN, you could expose sensitive information to the wrong people. Just make sure you use a server from your own country, otherwise your app might not work. That’s at least what happened to me quite regularly.
  • No, NordVPN has a strict no-logs policy that has been audited five times. They don’t track or store any of their users’ online activity, which gives me reassurance that even if someone gained access to NordVPN’s servers, there would be no information to find.